Get in touch
Email us, call us, or send the form. The Vellum customer-care team answers from our Echo Park office between 8am and 6pm PT, Monday through Friday.
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Skincare advice, order help, partnership inquiries, or press — send the form and our team replies within four business hours.
Frequently asked
The Vellum Circle
Get the new-product previews, the unfiltered formulation notes from our lab, and the once-a-quarter sample box. No spam — we send four emails a month, maximum.